Privacy Policy

Effective Date: 12/30/2025

tvbxpro.com collects and uses personal data as necessary to provide our websites, products, services, and customer support (collectively, the “Services”).

Personal data may include:

• Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment-related details
  • Other information that may directly or indirectly identify you

This Privacy Policy explains what data we collect, how we use it, how it is protected, and how you can exercise your privacy rights.

What Data Is Collected

Personal data is collected when:

• You place an order or create an account
  • You contact customer support
  • You subscribe to communications
  • You participate in promotions or surveys

Account and Transaction Information

Collected when you make a purchase or create an account. This may include:

• Name
  • Address
  • Email address
  • Phone number
  • Order and transaction details

Payment card information is processed securely by our payment processor and is not stored on our servers.

Service Usage and Technical Data

Automatically collected when you use our website. This may include:

• IP address
  • Browser type and version
  • Device and operating system
  • Pages viewed and time spent
  • Referral source
  • Cookie and session data

This data does not directly identify you and is used for security, performance, and analytics.

Third-Party and Supplementary Data

We may receive limited information from third-party service providers to support payment processing, fraud prevention, analytics, or customer communication.

How We Use Your Data

We collect and use personal data only when necessary and lawful. Data is used to:

• Process orders and payments
  • Deliver products and customer support
  • Communicate order updates and service information
  • Improve website functionality and performance
  • Detect fraud, abuse, or security issues
  • Comply with legal and regulatory obligations

We do not sell personal data.

Payment Processing and Stripe Compliance

Payments on tvbxpro.com are processed through a secure third-party payment processor.

We do not store full credit card numbers or sensitive payment credentials.

Payment processors may collect and process personal data according to their own privacy policies and security standards.

We comply with applicable payment industry requirements, including PCI-DSS obligations, through our payment processing partners.

Sharing Information With Service Providers

We may share limited personal data with trusted service providers only as necessary to operate our business, including:

• Payment processing
  • Fraud prevention
  • Email communications
  • Website analytics
  • Customer support tools

Service providers are contractually restricted from using personal data for any purpose other than providing services to us.

Communications

We may contact you regarding:

• Orders and transactions
  • Shipping updates
  • Account or service notices
  • Customer support responses

Marketing communications are sent only where permitted. You may opt out at any time using unsubscribe links or by contacting us directly.

Cookies and Analytics

We use cookies and similar technologies to:

• Maintain website functionality
  • Analyze site usage
  • Improve performance and security

Third-party analytics providers may collect anonymized usage data in accordance with their own privacy policies.

You may disable cookies through your browser settings, though some features may not function properly.

Targeted Advertising

We may work with advertising partners that use cookies or similar technologies to show ads based on general browsing behavior.

We do not share sensitive personal data for advertising purposes.

Maryland and U.S. Privacy Rights

Maryland Residents

Under Maryland law, you have the right to:

• Request access to personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal data, subject to legal and business requirements

Requests may be submitted using the contact information below.

United States Residents

Depending on your state of residence, you may have rights to:

• Know what personal data is collected
  • Request access or deletion of personal data
  • Opt out of certain data sharing activities

We honor applicable U.S. state privacy laws where required.

Legal and Regulatory Disclosures

We may disclose personal data when required to:

• Comply with legal obligations
  • Respond to lawful requests from authorities
  • Protect our rights, customers, or business
  • Prevent fraud or unlawful activity

When permitted by law, we will take reasonable steps to notify you of required disclosures.

Data Security and Retention

We use administrative, technical, and physical safeguards to protect personal data.

Personal data is retained only as long as necessary to:

• Complete transactions
  • Provide requested services
  • Meet legal and accounting requirements
  • Resolve disputes or enforce agreements

Accessing, Updating, or Deleting Your Data

You may request access, correction, or deletion of your personal data by contacting us.

Deletion requests are subject to legal, transactional, and recordkeeping requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page. Continued use of the Services indicates acceptance of the revised policy.

Contact Information

If you have questions or requests related to privacy, contact us at:

Email: info@tvbxpro.com